Return Policy

Return and Exchange Policy

At Soussinova , we strive to provide you with the best experience. If for any reason you are not satisfied with our services, please review our return and exchange policy:

Service Satisfaction: 

If you are not satisfied with the service provided, please contact us within 3 days of service completion. We will work with you to resolve any issues to your satisfaction.

Refunds: 

Since we offer services and not physical products, refunds are typically not applicable. However, we may consider exceptional circumstances and evaluate them on a case-by-case basis.

Exchanges:

 If there is a scheduling issue or a service mismatch, we can offer an alternative service or reschedule at no extra cost.

Communication:

Please contact our customer support team immediately if you need to request an exchange or have concerns regarding the service you received. We will guide you through the next steps.

Conditions:

To be eligible for a resolution, all service-related complaints or issues must be reported within 3 days.

Your satisfaction is our priority, and we are committed to delivering quality services. If you have any further questions about our return and exchange policy, please feel free to reach out.