FAQ

Frequently Asked Questions (FAQ)

1. What services does your agency offer?  

We offer a wide range of marketing services to help small businesses and shops grow, including:

- Social media advertising (Facebook, TikTok)

- Social media management

- Google Maps listing and visibility optimization

- Brand identity design

- Targeted online advertising

2. How can I start working with your agency?

To get started, please contact us via email [inovasouss@gmail.com] or visit our website [www.soussinova.online]. We will arrange a meeting to understand your needs and offer the most suitable solutions for your business.

3. Do you offer consulting services?

Yes, we offer marketing consulting to help improve your marketing strategies and achieve the best return on investment. We can create long-term, tailored marketing plans for your business.

4. How long does it take to run an advertising campaign?

The duration of a campaign depends on the type of service and the campaign size. The timeline is usually determined when the contract is signed, based on the client’s needs.

5. Can I customize my advertising campaigns according to my needs?  

Yes, we tailor each advertising campaign to suit your specific needs. We target audiences based on criteria such as location, age group, and interests to ensure the campaign reaches the right audience.

6. Do you guarantee specific results for advertising campaigns?  

While we strive to achieve the best possible results, campaign outcomes can be influenced by external factors. We commit to delivering high-quality services and closely monitoring campaign performance.

7. Can I pay just an upfront deposit?

Yes, we can arrange payments to suit you, typically requesting an upfront deposit at the start of the project, with the remaining balance due based on the service agreement or in installments during the campaign.

8. Can I stop working with your agency at any time?

Yes, you can terminate the agreement at any time after notifying us in advance. However, you will be responsible for paying for the services rendered up until the termination date.

9. Do you provide periodic reports on campaign performance?

Yes, we provide detailed periodic reports on social media advertising campaign performance, including analysis of results and recommendations for improvement.

10. Do you offer services for international clients?

Yes, we offer marketing services for clients from all over the world, as long as their requirements align with our services.